What is the CRE?
The Complaint Referral Express (CRE) is a secure, limited-access Web site for Federal and State Banking Regulatory Agencies and the Office of the Comptroller of the Currency to send interagency referral related information. Through data-base, workflow based and interfaces, and tools to seamlessly integrate into our Customer Assistance Group (CAG), the CRE acts as a vehicle for delivering misdirected complaints through a timely, confidential environment that ensures both information security and data integrity.

For more information or for assistance getting connected, call 1-866-918-6165 or e-mail EBiz@occ.treas.gov